FAQ

Who is responsible for the site and shop?
The store is administrated by us - the band - and it consists of our own stock of merchandise. This means that when you order from here, you support us directly.

From where are the orders shipped?
All orders are shipped from our Demonical HQ in Sweden.

What forms of payment do you accept?
We accept credit and debit cards as well as regular PayPal payments.

Do I need a PayPal account to purchase from this store?
No you are not required to have a PayPal account in order to purchase from this store. Although, if you already have one, you can of course use it.

How fast will I receive my order?
Orders are shipped within 7 days. On top of that there are the delivery times which are usually around 10-14 days in Europe and 21 days for the rest of the world.

Do you ship world wide?
Yes of course, we ship to every corner of the earth and beyond.

How do I know shipping costs for the items I want?
You can fill in an order and before accepting it - which is the last step before doing the payment - you'll see the total shipping costs to your destination. Then you can choose to either proceed or cancel.

Can I get my ordered items signed?
Unfortunately, this is not possible at the moment due to practial reasons.

If I have a question regarding an item or the store, how do I get in touch?
Please use the contact form and we get back to you ASAP.